Skip to contentSkip to navigation
Ecomuseum Zoo visitors looking at a fox

Information for our visitors

Sanitary measures at the Ecomuseum Zoo

In this page
The Ecomuseum Zoo takes the health and safety of its visitors and employees very seriously. In order to ensure a safe environment for all during your visit to the zoo, here are some ground rules to follow during your visit:
  • The advance purchase of tickets online is strongly recommended for visiting the zoo. You will have up to 24 hours before the date of your visit to change your reservation if necessary.

  • Wearing a mask is mandatory inside the main pavillion at all times for all our visitors aged 10 years and older. Visitors who refuse to comply with these regulations will unfortunately have to leave the premises. Masks are available for sale at the ticket office if necessary. Wearing a mask is not mandatory in the zoo's outdoor pathways, but we ask that you make sure to respect the 2 meters physical distancing from other visitors and employees, for everyone's safety.

  • Respect the one-way paths. This way you will be able to see all of the animals in a safe environment.

  • Observe the cough etiquette. If you have symptoms of Covid-19 or have been in contact with an infected person, postpone your visit to another day.

  • Hand washing stations are available at the main pavilion, as well as on site throughout the zoo. Please wash your hands upon arrival, and as soon as necessary during your visit.

  • The whole visit takes place outside, as we temporarily closed our indoor exhibits. Please note that we do not reimburse in case of bad weather (rain, snow or ice).

  • For any purchase at the zoo, as in the souvenir shop, we prefer contactless payment.

Good to know

Visitor services

parking iconFree parking on-site

picnic table iconThe outdoor picnic area is available, but you must bring your own blanket to settle on the grass since no picnic table will be available.

gift iconThe gift shop remains open and has been moved to a larger room in the main pavilion. A maximum of 4 families at a time can shop there and we prioritize contactless payment.

vending machine iconDon't forget to bring your reusable water bottle, since the water fountains will be closed, but it will be possible to fill your water bottles. Vending machines are available for snacks and drinks, and are regularly sanitized. No microwaves are available.

ladder iconThe children's playground is closed until further notice, just like the indoor exhibit "amphibians, reptiles and fish", but you will be able to meet the turtles in their outdoor living space.

The washrooms and changing tables are accessible as usual. We have strict sanitary protocols for these infrastructures, as for the rest of the zoo.

zoo map
Zoo map

In order to comply with the measures established by Québec's Public Health, we will not hand over any zoo map in paper version. We invite you to download the Ondago app on your mobile device and download the zoo map before your visit so that you are ready to hit the trails!

Click here to download the app

Questions about our measures?

Here are all the answers to your questions related to our sanitary measures.