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Ecomuseum Zoo visitors looking at a fox

Information for our visitors

Sanitary measures at the Ecomuseum Zoo

In this page
The Ecomuseum Zoo takes the health and safety of its visitors and employees very seriously. In order to ensure a safe environment for all during your visit to the zoo, here are some ground rules to follow during your visit:
  • The vaccine passport is required for the zoo visit.

  • The advance purchase of tickets online is mandatory for visiting the zoo, including for zoo members. You will have up to 24 hours before the date of your visit to change your reservation if necessary. Same-day purchase is possible.

  • Wearing a mask is mandatory inside the main pavillion at all times for all our visitors aged 10 years and older (suggested for visitors under 10 years old). Wearing a mask or face-cover is strongly suggested for the outdoor visit, but not mandatory. Visitors who refuse to comply with these regulations will unfortunately have to leave the premises. Masks are available for sale at the ticket office if necessary.

  • Observe the cough etiquette. If you have symptoms of Covid-19 or have been in contact with an infected person, postpone your visit to another day.

  • Hand washing stations are available at the main pavilion. Please wash your hands upon arrival, and as soon you're coming back indoors.

  • For any purchase at the zoo, as in the souvenir shop, we prefer contactless payment.

Good to know

Visitor services

parking iconFree parking on-site

picnic table iconThe outdoor picnic area is now available.

gift iconThe gift shop remains open and has been moved to a larger room in the main pavilion. We prioritize contactless payment.

vending machine iconDon't forget to bring your reusable water bottle, since the water fountains will be closed, but it will be possible to fill your water bottles. Vending machines are available for snacks and drinks, and are regularly sanitized. No microwaves are available.

The washrooms, changing tables and nursery room are accessible as usual. We have strict sanitary protocols for these infrastructures, as for the rest of the zoo.

zoo map
Zoo map

In order to comply with the measures established by Québec's Public Health, we will not hand over any zoo map in paper version. We invite you to download the Ondago app on your mobile device and download the zoo map before your visit so that you are ready to hit the trails!

Click here to download the app

Questions about our measures?

Here are all the answers to your questions related to our sanitary measures.