Des questions?
FAQ
Yes! You can read all about our sanitary measures right here.
For the entire 2020 season, it is mandatory to purchase your tickets in advance. Our online ticket office is available every day right here. It is essential to respect the day and time of your visit. The zoo reserves the right to refuse entry to a visitor who does not respect the schedule stated on their ticket.
It is forbidden to feed the animals that live at the Ecomuseum Zoo. Their diets are closely monitored and each meal is measured for the health and well-being of the animal. In addition, some foods are highly toxic to animals and could lead to serious health problems which may include death of the animal. We thank you for respecting this rule.
We cannot take in wounded, lost or orphaned wild animals directly from the public. They must first be evaluated and treated in an accredited rehabilitation center that has the appropriate licenses and permits. Once the animal is deemed non-releasable by the rehabilitation center the Ecomuseum Zoo can welcome those who cannot be returned to the wild. It is important to emphasize that it is illegal for you to undertake such a rehabilitation without a permit from the appropriate government authorities.
Of course the length of your visit will depend on the time you spend at each living space. **On average, the visit takes approximately two hours to see all the animals and have the chance to observe them. **The length of your visit will naturally be longer if you choose to take a break for lunch or a snack.
Yes! Parking is free for all our visitors.
To obtain information on how to get to the Ecomuseum Zoo using public transit please visit the Montreal Transit Corporation website at www.stm.info.
Note that during the summer, the STM now offers the 419 bus route service every weekend between the end of June and the beginning of September. This bus stops directly in front of the zoo.
General zoo visits are not guided, however educational signage is located at every living space to learn about the species encountered. Signs are quirky and fun, they will allow you to learn many interesting facts about the animals that are in our care. Guided tours are reserved for groups of 20 or more people. For more information, contact our administrative services team at info@ecomuseum.ca
The majority of the time spent at the zoo will be outdoors. It is therefore important to wear weather appropriate clothing.
Unfortunately pets are not allowed at the zoo because of the nature of the operations and the inherent safety requirements related to the well-being of the zoo’s animal residents.
Please take note however that it is strongly discouraged to leave your pet in the vehicule during your visit. Should outside temperatures reach 20 degrees Celsius, Ecomuseum Zoo team members will contact the police to intervene for the safety of your pet.
At the Ecomuseum Zoo we are dedicated to exclusively showcasing Québec's fascinating wildlife. You may encounter mammals, birds, reptiles, amphibians and fish representing our indigenous natural heritage. You will be surprised by the number of species with which we share this beautiful province!
Unfortunately, the presence of guide dogs and other service animals is prohibited at the zoo due to the inherent nature of the organization and of the safety requirements of its animal residents. The Ecomuseum Zoo can however arrange for you to be accompanied by a naturalist guide at no extra cost to facilitate your visit and to ensure a pleasant experience. Please contact our visitors experience department at least 24 hours before your planned visit at 514-457-9449.
**A large majority of the site is wheelchair accessible. **Only our indoor exhibits of reptiles, amphibians and fish is accessible only by stairs. Please contact our administrative services department at 514 457-9449 for more details on wheelchair accessibility.
Most pathways are accessible with a stroller. Please take note that the indoor exhibits showcasing reptiles, amphibians and fish, is accessible only by stairs (1 level).
We do not have a restaurant on site. For the 2020 season due to the sanitary protocols related to Covid-19, our vending machines are not accessible. The outdoor picnic area is available, however plan to bring a blanket to settle on the ground. No picnic table will be available for customers.
**The animals that reside at the Ecomuseum Zoo are all animals that could not return to their natural environment. **Many of the animals are here because they have injuries that limit their chance of survival in the wild. Each has transitioned through accredited rehabilitation centers or zoological institutions. The Ecomuseum Zoo is also home to some orphaned wild animals and others that are born under human care. In the latter two cases, animals have been human habituated and may not have acquired the knowledge and behaviors necessary for their survival in the wild. We therefore offer them protection against predators as well as food, care and love!
